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Why is the integration tab red?

The Integration tab will be highlighted in red when there is a value or mapping discrepancy for one of the subcontracts. Within the integration tab, the subcontract in question will also be highlighted in red.


If you select the subcontractor from the list on the left, their contract line items will appear in the Contract Item Mapping table on the right. Within this table, the Contract Item column lists all line items directly from the ERP, while the Item # and Description columns list all line items entered on the SOV in GCPay. If there is a value discrepancy, the message at the top will inform you of the contract values in GCPay versus the ERP. You can then review the table and compare the line items to determine the discrepancy. 


COMMON ISSUES:

  • Change order was modified/removed in the ERP and needs to be modified/removed in GCPay (contact GCPay support).
  • Contract value was modified/removed in the ERP and needs to be modified/removed in GCPay (contact GCPay support).
  • If you are using constrained change orders, the integration tab will be highlighted in red until any new change orders are submitted and approved in GCPay.




S
Sara is the author of this solution article.

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