Once a Change Order (CO) has been fully approved in GCPay, only GCPay support can reverse the approval and place the CO in rejected status. Once the CO is in rejected status, it can then be deleted. Please contact GCPay support at firstname.lastname@example.org to have the CO rejected. In your email, please include:
- Project Name
- Subcontractor Name
- Change Order Number
- Reason for Rejection (optional).