Once a Schedule of Values (SOV) has been fully approved in GCPay, only GCPay support can reverse the approval and place the SOV in rejected status. Once the SOV is in rejected status, it can be deleted. Please contact GCPay support at support@gcpay.com to have the SOV rejected. In your email, please include:
- Project Name
- Subcontractor Name
- Schedule of Values Number
- Reason for Rejection (optional)