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General Contractors
General Contractors
A collection of how-to's and FAQs specific to general contractor users
Applications for Payment (AFP)
How do I change the export status of an Application for Payment (AFP)?
How do I approve an Application for Payment (AFP)?
How do I reject an Application for Payment (AFP)?
How do I reject an Application for Payment (AFP) that has already been approved?
Why can’t I reject an application for payment?
View all (7)
Schedule of Values (SOV)
How do I modify an approved Schedule of Values (SOV)?
How do I create a constrained Schedule of Values (SOV) from my ERP?
How do I create a Constrained Schedule of Values (SOV)?
How do I approve a Schedule of Values (SOV)?
How do I reject a Schedule of Values (SOV)?
View all (9)
Change Orders (CO)
What is a constrained Change Order (CO)?
How do I reject a Change Order (CO) that has already been approved?
How do I create a Change Order (CO)?
How do I create a Constrained Change Order (CO)?
How do I submit a Change Order (CO)?
View all (11)
Retention
How do I change the retention type?
How do I adjust retainage on a line item?
How do I unlock retainage for a subcontractor SOV?
How do I bill for partial retention release?
Capped Retainage
View all (6)
Lien Waivers / Templates
How do I delete an uploaded waiver?
How do I approve a waiver?
How do I delete a waiver template from a project?
How do I add a new waiver template to a project?
How do I create a new waiver template?
View all (12)
Compliance
Why is the compliance tab red?
How do I verify a compliance item when it is coming from an ERP?
How do I verify a compliance item that is not coming from an ERP?
How do I approve a GCPay compliance item?
How do I add/delete a compliance item when integrated with my ERP?
View all (6)
Company & Project Settings
How do I add a user to my company account?
How do I add, configure, or remove users on a project?
How do I resend a user invite?
What are the project permissions?
How do I remove a user from my company account?
View all (16)
Tier Contractor Management
The tier waiver doesn't match the liabilities tab. How can I update it?
Tier Vendor Tab and Revisions